Terms & Conditions
Delivery Time
- JPG/PDF Ecard will be delivered within 24 working hours.
- Video Invites will be delivered within 48 working hours.
- In the case of seasonal rush, delivery time can affect.
- Our Working hours will be Mon. – Sat. (IST 10 am – IST 6.00 pm)
- Urgent Video Invite order cost will be will extra cost of ₹499/-
- Our prices are fixed, so there’s no bargaining. We believe in offering fair and consistent pricing to all our customers.
Terms & Conditions
- Payment will be 100% in advance for ready templates. No refund will be provided, as the design you see & approve is what you will be receiving.
- Only Text and Images will be changed in provided Samples.
- The content and details you provide will be final and cannot be changed.
- If you want to change the style or color of the font, or even the background color, there will be an extra charge from ₹199 to ₹899. Depending on the template you choose & you need to tell us before.
- Please make sure to double-check your content for any spelling mistakes before submitting, we will add the exact same content provided by you.
- Only provided images will be added. You can’t change the pictures again & again. (Note that we do not offer a photo editing service. If you want, then the cost is ₹99/- per image editing).
- No Video Frame will be moved/added or changed from its original position. It can be extra chargeable as ₹199/- per slide.
- We do not provide additional changes once we deliver the HD Version. After cost will be ₹50/- for E card and ₹499/- for Video Invite per round of revision.
- Music can be changed as per your choice. But, 1 Song only (Share the song link of your choice. (Note that we do not provide song editing/ cutting services).
- The revision will be done one time after the first draft of the video. If changes are required after finalization, charges will be applicable according to the changes necessary.
- No full Watermark will be there on the final Invite, only. Our logo will appear on the last slide of the invite (Designed by playtrenz.com/View Sample). The removal cost will be an extra ₹199/-
- Finally, you will get 2 sizes for video invites 1st of HD version via Google Drive Link 2nd will be the WhatsApp version.
- If multiple versions are needed (e.g. separate versions for the bride/groom), the client must pay 50% of the actual template cost.
- We do not share open files/ templates. So please do not ask for them.
- By default we make design in 1080×1920 or 1080×2280 pixels, if anyone want to change the size, they must provide the design size before ordering.
If you have any questions or doubts, feel free to contact us.